Processing Time

• Orders will be processed and dispatched within 1 business day after payment confirmation.

Shipping Options and Delivery Times

• Ireland: 1-3 business days
• Europe: 5-12 business days
• United Kingdom: 4-12 business days
• United States and other countries in America: 5-15 business days

Shipping Method

• All orders will be sent via registered mail for added security and tracking.

Shipping Costs

• Shipping costs will be calculated at checkout based on the destination and selected shipping method.

Order Tracking

• Once your order is dispatched, you will receive a tracking number via email to track your shipment.

Shipping Policy Exceptions

• Please note that during holidays or unforeseen circumstances, there may be slight delays in delivery. We will notify you in such cases.

Return and Exchange Shipping

• For information on return and exchange shipping, please refer to our Refund and Returns Policy.

Customer Support

• For any shipping-related inquiries or assistance, please contact our customer support team at info@dicasteel.com  .

Frequently Asked Questions (FAQ)

• Q: Can I change my shipping address after placing an order?

  • A: Unfortunately, we cannot change the shipping address once the order has been placed to ensure timely delivery. Please make sure to provide the correct address during checkout.

• Q: Do you ship internationally?

  • A: Yes, we offer international shipping to various countries. Please refer to our shipping options for specific delivery times.

• Q: Is the registered mail service insured?

  • A: Yes, the registered mail service is insured. In the rare event of a lost or damaged shipment, we will assist you in filing a claim.

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